Privacy Policy

Last Updated: October 4, 2023

Thank you for visiting the Risen Gospel Ministry website. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you use our website and online services. By using our website and services, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you use our website:

1.1. Personal Information: We may collect personal information such as your name, email address, mailing address, phone number, and other contact details when you voluntarily submit forms on our website, such as contact forms, requests, and donation forms.

1.2. Payment Information: When you make a donation, we collect payment information, including credit card numbers or other financial information. This information is securely processed through third-party payment processors, and we do not store your payment information on our servers.

1.3. Usage Information: We collect information about your interactions with our website, such as your IP address, browser type, device information, pages visited, and the date and time of your visits.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1. Providing Services: We use your personal information to respond to your requests, inquiries, and provide you with the services you have requested, such as sending you requested materials, responding to prayer requests, or processing donations.

2.2. Communication: We may use your contact information to communicate with you about our ministry, events, newsletters, and updates that we believe may be of interest to you. You may opt out of these communications at any time.

2.3. Analytics: We use usage information to analyze how our website is used, improve its content and functionality, and optimize the user experience.

2.4. Legal Obligations: We may use and disclose your personal information to comply with legal obligations, such as tax reporting and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

3.1. Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as email marketing, payment processing, and website hosting. These service providers are bound by confidentiality and data protection agreements.

3.2. Legal Compliance: We may disclose your information when required by law, legal process, or governmental request.

4. Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or alteration. We use industry-standard security measures, including encryption, to safeguard your data. However, no data transmission over the internet or storage system is guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Choices

You have the following choices regarding your personal information:

5.1. Access and Correction: You may request access to and correction of your personal information held by us. You can contact us via our Contact Page to make such requests.

5.2. Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in our emails or by contacting us via our Contact Page.

6. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us, and we will promptly delete such information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our website with the date of the last revision.

8. Counseling Services and Live Sessions

Our website offers counseling services, allowing users to request counseling sessions and participate in live sessions via platforms such as Zoom, Google Meet, or similar tools. Please be aware of the following:

8.1. Counseling Request Form: When you submit a counseling request form on our website, you may be required to provide additional personal information, including sensitive information related to your mental health and well-being. This information is used solely for the purpose of assessing your needs and arranging counseling sessions.

8.2. Live Sessions: When participating in live counseling sessions, please note that these sessions may be recorded for quality assurance and training purposes. Any recordings are handled with the utmost care to protect your privacy and confidentiality.

8.3. Confidentiality: Our counselors are bound by strict confidentiality and ethical standards. Your counseling sessions are confidential, and your information will not be disclosed to third parties without your explicit consent, except as required by law.

8.4. Security: We take the security of your counseling sessions seriously. We use secure and encrypted communication platforms to protect your privacy during live sessions.

8.5. Limitations: While we take all necessary precautions to ensure the security and confidentiality of your counseling sessions, please be aware that no online platform can guarantee absolute security. It is important to participate in counseling sessions from a secure and private location to protect your confidentiality.

9. Consent to Counseling Services

By requesting counseling services and participating in live sessions on our website, you acknowledge and agree to the following:

9.1. Voluntary Participation: Counseling services are provided on a voluntary basis, and you have the right to refuse or discontinue counseling at any time.

9.2. Informed Consent: You consent to participate in counseling and understand the potential risks and benefits associated with these services.

9.3. Data Handling: You understand that personal information shared during counseling sessions, including sensitive information related to your mental health, may be collected and used for the purposes of providing counseling services, record-keeping, and quality assurance.

10. Changes to Counseling Services

We reserve the right to modify or discontinue our counseling services and the platforms used for live sessions at our discretion. Any changes will be communicated to users in a timely manner.

By utilizing our counseling services and participating in live sessions, you agree to the terms and conditions outlined in this section.

Please review this Privacy Policy regularly to stay informed about how we handle your personal information in the context of counseling services. If you have any questions or concerns regarding counseling-related data practices, please contact us via our Contact Page.

Thank you for entrusting us with your counseling needs, and we are committed to providing you with a safe and supportive environment for your well-being.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via our Contact Page.

By using our website and services, you agree to the terms and conditions of this Privacy Policy. Please review this Privacy Policy regularly to stay informed about how we are protecting your personal information.

Thank you for trusting Risen Gospel Ministry.